Clients

View and sort client objects in this window, including IoT clients. View historical and real-time client data in this window.

Client Status Cards

The left side widget is client data, which shows total usage, last connected record, total time connected, average RSSI, average SNR, and Wi-Fi health.

On the right side are client health widgets and the supported IEEE 802.11 standard widget. In the three client health widgets, you can compare a client with the associated AP or compare it to other clients on the same floor.

The Real Time View

Select the Real Time view button to see the customizable table of clients.

Above the table, select the down arrow to change between the Default view and IoT view.

The Default view and the IoT view of this table display the following by default: status health, connection type, hostname, connection status, IPv4 address, MAC address, user name, OS type, VLAN, SSID, organization (Hierarchical ExtremeCloud IQ only), user profile, location, last session start time, device, vendor organization unique identifier (OUI) , RF channel, authentication method, encryption type, and IPv6 address.

These columns can be customized. Select above the table to remove columns or add the following additional columns: category assignment, production, mobility, and description. You can sort columns and change their width. Use the slider to view all of the columns if they do not appear on your screen.

Many of the columns in the table are interactive. Hover over icons or text to see more details about the client.

Select to refresh the data at any time.

By default, you see ten clients per window. You can change the number of clients displayed by selecting a different number at the bottom left corner of the table. The client list allows you to display and select many entries at a time, which is useful for large-batch operations.

The Historical View

Select Historical to see the historical client timeline, which shows data that is updated hourly. The timeline at the top of the window reflects high and low client usage. You can specify the amount of time displayed using the Time Range options above the table or select inside the shaded interval window and drag it to the left or the right. You can also drag each of the window handles. Data for the selected period appears in the client table, including historical information about all wireless and wired clients that were associated with your configured devices. Many of the columns in the table are interactive. Hover over icons or text to see more details.

Below the client timeline, you see the total number of connected clients for the period selected.

Filter the Data Display

Use the Filter sidebar to filter the clients that are displayed in the client list. You can save and reuse your custom-defined filters.

You can configure the following filters:

  • Locations: Filters by selected locations, only if locations are already defined.
  • Devices: Filters configuration data for clients based on locations, network policies, device types, device connection states, and device management states. If required, select More to see all available network policies, or select Less to see fewer network policies.
    To see the configuration details for a specific network policy, select to see a Summary View for the selected network policy. For more information about how to create and manage your network topology, see "ML Insights Network 360 Plan". When viewing device management states, select More to see all device management states, or Less to see fewer device management states.
  • Device Function: Filters by APs, switches, or both.
  • Device Product Type: Filters by any or all product model numbers.
  • Device Software Version: Filters by any or all selected software versions.
  • Clients: Filters clients by OS types, client connection types, and client connection states.
  • Network: Filters your data to show selected network SSIDs. Select More to see all SSIDs, or Less to see fewer SSIDs.
  • Users: Filters the data by user type.

Name and save your filter for future use.

The Client List

The client list displays data for clients associated with your configured network devices.

Select the column picker to choose the columns that you want to appear in the list. Most columns can be sorted and made broader and narrower, as required. Use the slider below the table to move the table back and forth to view all the columns.

The client list can contain the following selectable table columns. Some columns are sortable.

Status Health: This column gives you real-time visibility into the status and health of your wireless and wired client connections. This column contains one of the following icons for each client, depending on the health of the connection. Hover over the icon to see additional information about the connection.

: Green indicates that this is a healthy wireless connection.

: Grey indicates that the client is not connected.

: Red indicates that this wireless connection is in danger of failing.

: Yellow indicates that this is a poor-quality wireless connection.

: Wired Connected indicates that the wired connection is up and operating.

: Wired Disconnected indicates that the wired connection has been lost or disconnected.

Connection Type: Wired or wireless connection.

Host Name: The name of the device hosting the client.

Category Assignment: (IoT only.) Operator-defined IoT category, such as Printer, Camera, Thermostat, Wireless Client, and so on.

Prediction: (IoT only.) ExtremeCloud IQ-determined IoT client type, such as Printer, Camera, Thermostat, Wireless Client, and so on.

Mobility: (IoT only.) ExtremeCloud IQ-determined IoT client movement status: Stationary, Mobile, or Undetermined.

Description: (IoT only.) Optional operator-defined IoT description.

Connection Status: Displays the condition of the connection.

IPv4: The IPv4 address of the client.

MAC: The MAC addresses of the client.

User Name: The name of the user operating the client. This name appears when a wireless client associates with a device on an SSID using 802.1X/EAP authentication and the RADIUS server is an Extreme Networks RADIUS server, or when the wireless client associates with a device on an SSID using private preshared keys. Otherwise, this name remains encrypted between the supplicant and the RADIUS server.

OS Type: The operating system running on the client as determined by the OS fingerprint formed by the unique list of parameters that each client requests in DHCP option 55 when it sends DHCPDISCOVER and DHCPREQUEST messages. If the combination of requested DHCP parameters does not match an OS type in the client OS list, "unknown" appears in the column.

Usage: The data traffic usage of the client as measured in MB.

VLAN: The ID number of the VLAN to which the device assigned the client.

SSID: The name of the SSID associated with the wireless device.

Organization: (HIQ only.) The ID of the organization hosting this client. See "Hierarchical ExtremeCloud IQ Organizations" for more information.

User Profile: The user profile to which this client is assigned.

Location: The network map with which the client is associated. Select the location to see the map.

RSSI: The power of the received signal in dBm. Hover over the RSSI status for a client to see a real-time color-bar representation of the data.

SNR: The SNR (signal-to noise) ratio, in dB, between the power of the signal (the RSSI), and the power of the noise floor. A low signal-to-noise ratio (SNR) indicates that the quality of the signal is diminished because the ambient noise significantly masks the intelligible content of the signal. Hover your mouse over the SNR status for a client to see a real-time color-bar representation of the SNR data.

Last Session Start Time: Indicates the start-up time of the last session for this client.

Device: The hostname of the device to which the client is connected.

Vendor OUI: The vendor organization unique identifier of the client platform.

Channel: The channel currently used by the client.

Authentication Method: The authentication method currently used by the client.

Encryption: The encryption method currently used by the client or NON for non-encrypted.

IPv6: The IPv6 address of the client.