Users List

View, select, and download real-time and historical user data.

About the Users List

The Users window has two views; one displays real-time data about currently active users on your network and the other displays historical data.

The Real-time User View

The Real-time users window displays all of the users currently associated with your network devices.

Filter the Users List

You can use the filter options in the left panel to create and save filters to view a subset of users based on the following attributes:

  • Device location on a topology map
  • Network policy
  • Device type
  • Device connection status
  • Device management state
  • Device function
  • Device product type
  • Device software version
  • SSID
  • User profile

Select the check box for the items you want to include in your filter, and then select Save in the Filter by section. In the dialog box, enter a name for the filter, and then select Save again. When you save a filter, it appears in the top section of the left panel for future use.

In addition to the filters in the left panel, you can control which users to display by the authentication method they are accessing the network. Select ALL (the default), RADIUS, PPSK, or OTHERS from the Source drop-down list.

By default, You see displayed ten users per window. You can change this number by selecting a different number at the bottom left corner of the table (10, 20, 50, or 100).

View the User List

ExtremeCloud IQ provides the following types of data about real-time users:

Status: Whether the user is currently connected or disconnected

User Name: Select a user name, to open a summary view of that user assigned in Configure > Users > Users.

User Group: The user group to which this user has been assigned. You can configure user groups in the SSID portion of a network policy workflow or in Configure > Users > User Groups. If the user does not belong to a group, N/A appears in this column.

#Clients: The number of client devices this user connected to the network

Usage: The amount of data this user has transmitted and received on the network during the current session

Source: The authentication method by which this user device accessed the network

Session Time: The length of time of the current session

Expires On: The expiration date assigned to the account. If the user account does not have an expiration set or set never to expire, N/A or Never Expire appears in this column.

You can sort table rows alphanumerically by selecting any of the column headings. Select the heading again to sort it in reverse order.

The Users table has variable-width columns to display longer entries. Select and drag the right edge of any column, left or right, to change the column width.

Download Real-time User Data

To download data for real-time users, select Download icon. ExtremeCloud IQ downloads the data to your management system in CSV format and saves it with the default file name monitoring.activeUsers.

The Historical User View

The timeline provides a graphical indicator of how many users were on the network during a given time segment, with information refreshed hourly. To set a specific period, first choose the scope of time (Day, Week, or Month) and then select a predefined or custom time range within that scope. To set a custom range, select inside the shaded interval window, drag it left or right, or drag each of the window handles.

Below the timeline, ExtremeCloud IQ displays the total number of users for the defined time range. Below that is a table containing user data in the same set of columns as explained for real-time users (see "View the User List" above).

Download Historical User Data

In the same way, you can download real-time user data or you can download historical user data by selecting Download iconto download the data to your management system in CSV format.