AP370 and AP390 Hardware User Guide

Read about and view specifications for the AP370 and AP390 in this topic. Install the AP370 or AP390 using this topic.

Country Code

If your access point is configured for the World Regulatory Domain, it is important to set the country code to the country in which the AP will be deployed to meet regulatory requirements and for optimal wireless operation. To do this, follow these steps:

  • The country code selection is for World models only and is not available to FCC, CAN, and other country-specific models. Per FCC regulations, all Wi-Fi products marketed in the United States must be set to U.S. channels only.

For Devices Running HiveManager

  1. Power on the AP and allow it to find and connect to ExtremeCloud IQ. Once the AP is connected it appears in the table of devices on the Manage > Devices page.
  2. Select the check box next to the AP, and then choose Assign Country Code from the Actions drop-down list. In the dialog box, select the appropriate country from the drop-down list, and then click Save.
  3. Upload your changes to the device.

For Devices Running HiveManager Classic

  1. Power on the AP and allow it to find and connect to HM Classic. Once the AP is connected, it appears in the table of unconfigured devices on the Manage > Devices page and is categorized as New under the Management Status table header.
  1. Select the check box for the AP, and then choose Update > Advanced > Update Country.
  2. On the Update Country Code page, choose the appropriate country code from the drop-down list, and then click Upload.

The AP370 and AP390 wireless access points are designed for excellent throughput and range. They provide dual concurrent 802.11b/g/n and 802.11a/n/ac radios for 3x3:3 MIMO (Multiple Input Multiple Output) antenna configurations. When you enable 802.11ac high-throughput options such as wide-channel mode (80-MHz channels), A-MPDU and A-MSDU packet aggregation, short guard interval, 256 QAM modulation, and MCS15 data rates, they can provide a PHY data rate up to 1.3 Gbps per radio. The AP370 has six internal antennas, and the AP390 has six detachable external antennas (three 2.4 GHz and three 5 GHz in both cases). Both models have two RJ45 10/100/1000 Ethernet ports (ETH0 and ETH1), an RJ45 Console port, and a USB modem port that is protected by a port cover. The devices have built-in mounting hardware that allows you to install them on a ceiling track or to a wall.

For more information about Extreme Networks APs in general, see "Introduction to Extreme APs"

For information about connecting your AP to the network, best-practices, and troubleshooting, see "Basic Troubleshooting for New Devices".

For compliance information for these devices, see http://www.aerohive.com/support/tech-docs-and-online-training.

Install the AP370 and AP390

The following sections describe how to install your Extreme Networks AP370 or AP390 devices, connect them to the network, and start managing them in ExtremeCloud IQ. These instructions apply to both models.

Component Descriptions

Hardware Specifications

The following specifications describe the physical features and hardware components, the power adapter and PoE electrical requirements, and the temperature and humidity ranges in which the devices can operate.

Regulatory Compliance Statements

The regulatory compliance statements in this section apply to Extreme Networks AP370 and AP390 devices.


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